Parent Portal

Support, Advice & Workshops for Parents and Students

Advice for supporting your child’s mental health.

This May Help has been created to support parents and carers with concerns about their child’s mental health. The subjects covered on this website have been chosen by families and young people who have gone through their own mental health challenges. What helped them may also help you.


Childline is the UK’s free 24-hour service for children and young people. Run by the NSPCC, Childline gives children and young people up to the age of 19 confidential support with whatever is worrying them. Since the service began in 1986, it has carried out over 5.9 million counselling sessions with young people. Childline supports more than 200,00 children and young people each year.

Telephone – 0800 0684141
Text – 07860 039 967
Email –

HOPELINE247 is open 24 hours a day, 7 days a week including bank holidays.
More HOPELINE247 information help and guidance can be found here:

Online Information SEN Session for Parents;.

Stockport SEND

The launch of the new EHCP parent portal – The Portal is designed to keep parents informed about the progress of an application for an EHCP.

It is a secure, online facility which provides a snapshot of progress, allows for the exchange of messages between parents/carers and their EHCP coordinator and allows documents to be shared for reading and completion.

To support parents/carers as they complete this process, there will be several drop-in sessions held in some of the libraries in Stockport in February.

Monday 5th February 10:00 – 13:00– Cheadle Library

Monday 12th February 10:00 – 13:00 – Bredbury Library

Thursday 22nd February 10:00 – 13:00 Central Library

Parents of children with an existing EHC Plan or in the EHC Needs Assessment process will receive a letter, explaining that they will shortly be invited to register for a portal account so they can start to view their child’s EHC journey.

This session, delivered by Inclusion Leads – Louise Lamont, Heather Newton and Kath Fawcett, will explore the kind of support that schools provide for children with SEN and is designed to help parents/carers further understand the graduated approach that schools take. This session will be promoted via SENDIASS and PACTS but it would be great if you could also share the attached flyer with your families.

Recent research from Kooth shows that 95% of young people say it’s important to them there are no long waiting lists to chat with a counsellor.

Kooth and Qwell compliment existing care pathways – we are available for young people and adults who are on the CAMHS or NHS Talking Therapies waiting lists, and also for those who don’t meet thresholds. With same day access to chat to a qualified practitioner as well as a library of safe, moderated articles, forums and self help tools, we’re there when support is needed.

One young person said: “You can access [Kooth] whenever you need it – for example, after a hard day of school you can talk to someone on a live chat, find out ways to cope, and have a much better night.”


Interested in how we support people experiencing anxiety, eating disorders, or who are neurodiverse? Check out our Vimeo with our bank of past webinars.

For information about tailored, free staff training for your clinic please contact me: Ryan Whittaker, via

Free resources

Support guides for young people: Share our 6 support guides for young people, which offer helpful advice and information on social anxiety, eating difficulties, self-injury, suicidal thoughts, and safety plans, in addition to a young person’s experience on Kooth.

Patient Safety Incident Response Framework (PSIRF) Implementation and Update: Read a summary from our Clinical Team on our work aligning with the NHS PSIRF, and our plan going forward.

New social media assets: Check out our brand-new digital posters and video assets, as well as our suggested tweets and templates, which you can share in your emails, websites, and social media channels.


Two courses on the online Solihull Approach are now available. They are ‘Understanding Your Brain’
plus a new course called ‘Understanding Your Feelings’. The courses aim to give
teenagers the opportunity to understand how changes that are happening in the brain at this time
may affect their behaviour, sleep and mood. To access these courses, go to and use the code

The online Solihull Approach courses also include support for parents, carers and anyone who is involved in a child’s life, including courses on ‘Understanding Your Child’ and ‘Understanding
Your Teenager’s Brain’. Courses are available for a limited time at


LGBTQ+ history month


Who are S.P.A.C.E. Stockport?

Stockport Parents of ADHD Children in Education (S.P.A.C.E. for short) is a registered children’s charity which supports families who have children with ADHD. There is no charge for parents or carers to attend our monthly meet-ups, join our private online community or attend guest presentations.

There is a lot of misinformation about ADHD, which can be confusing, especially for those with a recent diagnosis. Our monthly meetings are an opportunity to talk to other parents who face the same challenges in a relaxed and informal way.

Where can you find the SPACE Team?

We hold a monthly face to face meet-up from 7.00 pm – 9.00 pm on the second Wednesday of the month at The Dog and Partridge pub on the A6 in Stockport. The meet-up is for parents and carers only and there is no need to pre-book. The full address for the Dog and Partridge is available on our website.

Our website contains a lot of information about ADHD and includes links to several useful resources. It also includes links to our social media accounts, where we share information about ADHD and other issues that may affect local families.

The SPACE team are volunteers, which means that we aren’t always able to respond to emails immediately. The quickest way to get hold of the team is often via Facebook.

ADHD Awareness Month

October is ADHD Awareness Month, but the team at SPACE raise awareness all year round. Due to the increased amount of social media posts and our work being highlighted in Tanya’s documentary, our October meet-up was much bigger than usual and we were able to welcome lots of new parents. The information we shared throughout October is still available online.



Social Media:


Beacon Counselling SOS Group
Beacon Counselling has exciting opportunities for young people (11-24) to be involved in SOS (Stamp Out Stigma). This group is to provide young people with a voice in emotional well-being and mental health services. Young people joining S.O.S. do not need to have accessed mental health support from Beacon or any other service, all that is asked is that they have a passion to help make a change.

The focus of the group is on the 5 ways to wellbeing. S.O.S. can also be delivered in schools, tailored to the school’s needs. Any young person or school who is interested can get more information by emailing

SHINE is a free Early Help and Emotional Well-being Service for any young person (11-17) living in Stockport. Young people, their families or professionals can refer. The offer includes 12 weekly sessions, looking at building resilience, supporting their own emotional wellbeing, and meeting other young people. Beacon has partnered with Arc and Music Space to offer support through creativity. Further information can be found at Beacon Counselling Shine

Stockport Outreach Team are launching a new Sexual Health and Contraception outreach clinic at 1pm-4pm the Fourth Monday of every month in the Treatment Room at Central House.

Please click the link below to view some of the services offered.

Central House Clinic in a box Poster


In recent times there has been significant reporting and social media posts (nationally and locally) concerning matters which may impact the LGBTQ+ community. Much of this content has been challenging and we are aware that some young people may be feeling, confused or distressed about what they have seen or heard. Individual settings will have their own support mechanisms in place, but can we also remind you that children, young people or their families can find information for support here:

Kooth (ages 10-25)

Kooth is an online space where young people can get non-judgemental, anonymous help from an online community, as well as direct messaging with qualified professionals.

The articles and forums are available 24 hours a day, 7 days a week. Direct messaging is available 12 pm-10 pm on weekdays and 6 pm-10 pm on weekends. You can also message them outside of these hours and they’ll get back as soon as they can.

Visit the Kooth website

Pennine Care NHS helpline (all ages)

The NHS mental health helpline is run by experienced mental health professionals who can listen and help callers work through immediate problems, as well as give information about other services and ways to move forward.

The helpline is open 24/7, even on bank holidays.

Call 0800 014 9995

ChatHealth (ages 11-19)

ChatHealth is a free way to get a response from a school nurse in Stockport. Young people can ask them about anything, even if it’s just advice for a friend.

Text 0748 063 5227 or visit the ChatHealth website to send an online message.

ChatHealth will confirm receipt of a message immediately, and most nurses will reply during normal office hours (excluding bank holidays). If someone messages out-of-hours, they’ll reply when they’re next in.

HOPELINEUK (ages 0-35)

If a young person is having thoughts of suicide, they can call or text HOPELINEUK for confidential support.

HOPELINEUK is available every day between 9 am and midnight and is available for anyone under 35 or anyone who might be concerned about a young person.

Call 0800 068 4141 or text 0786 003 9967

The Proud Trust –

Help and advice for parents

Emotional Wellbeing Hub (parents of those aged 0-25)

The Stockport Emotional Wellbeing Hub can provide support for parents. The hub is open for advice and information from 8.30 am to 5 pm Monday to Thursday, and 8.30 am to 4.30 pm on Friday.

Call 0161 217 6028

Young Minds (all ages)

The national team at Young Minds can provide advice and signposting for parents through live chat. Advisers are available 9:30 am – 4 pm, Monday to Friday.

Visit the Young Minds website

PAPYRUS guide on self-harm and suicide concerns (all ages)

PAPYRUS has launched a guide for parents and carers, concerned that a young person might be experiencing thoughts of suicide or self-harm.

Read the guide on the Papyrus website

HOPELINEUK (above) is also available for parents.

Barnardo’s –

Supporting LGBTQ+ young people online – CEOP-


Who are Rescare?

Rescare is a unique nationwide charity with their head office in Stockport. Rescare has been supporting families who have loved ones with a learning disability, by promoting quality and choice in care, education, and health since 1984. Families are at the centre of what we do.

How do we support families?

We support families in three key areas:

Ensuring quality and choice of care and education are available

Advocacy work through campaigning and cross-party lobbying

Education – providing information, advice and guidance through our useful resources, forums and newsletters enabling family members to become the expert in the room.

Our core services that are available nationally are:

Helpline – Available Monday-Friday 9 am-5 pm, a bespoke frontline service.

Contact us at 0161 4747323 or

Befriending – A service to enable people to feel connected. Designed for parents, carers and people with learning disabilities and people with autism.

Find out more by contacting Nicola on

Where can you find Rescare?

You can find out more via our website It includes links to our social media accounts where we share information about Learning Disability and Autism for parents and carers.

Our office is located at: Suite 1B, Sinclair House, Cheadle Hulme, Cheadle, Stockport, SK8 5AF

We run online zoom forums on a variety of topics within the learning disability sector which can be found here:

Follow us:

National Sleep Help Line


Sleep Disorder

Sleep is a biological process that helps the body in performing certain functions. In fact, sleep is important to maintain good health. Disturbed sleeping patterns affect your health, safety, and quality of life.

If you or somebody you care for suffers from a sleep disorder please click the ‘sleep disorder’ link above to access the valuable resources.



The Pendlebury Centre places a strong emphasis on our young people developing the awareness and skills to stay safe online.

Part of this also includes increased awareness and supervision of what young people are doing online by the responsible adults around them.

There are a number of resources online that can help with this, including:

  • Advice and Tips on Staying Safe Online (CBBC Newsround) READ HERE
  • Keeping Children Safe Online (NSPCC) READ HERE


We have been made aware that there are a number of concerns circulating about possible harmful content on Roblox.

We have made checks on several reputable sites and it has been hard to verify that the alleged content is available as described. We are sharing this useful article which sets out further detail

This article also reminds us as professionals to be careful about the information we post, and sets out suggestions for sharing concerns/information with parents safely.

The SWGfL and the NSPCC both have checklists available for parents (including Roblox) to help them understand sites. These checklists describe the nature, safety features and other helpful information for a range of platforms. You can find them here-

We recommend viewing the following articles about the use of the Internet and Video Games:

  • Violent Video Games leave Teens ‘Morally Immature’ (BBC) READ HERE
  • Using mobile phones and tablets before bed could be affecting your sleep, warn scientists – and they say teens are most at risk (Daily Mail) READ HERE